Terms and Conditions
Introduction
Welcome to KEMEN! Access to and use of our website, www.kemenstore.com, and its associated services are governed by these Terms and Conditions (“Terms”). By using our website and purchasing our products, you agree to comply with these Terms, as well as our Privacy Policy, which may be updated periodically. We encourage you to review these Terms regularly to stay informed about any changes.
Company Information
KEMEN and the website www.kemenstore.com is operated by entrepreneurs based out of Aluva, Kerala.
Services
KEMEN is an online clothing brand specializing in apparel and lifestyle products for the residents of Kerala, providing customers with a wide selection of items at competitive prices. By registering on our website, you gain access to purchase a variety of products. Upon placing an order, KEMEN will process and ship your order and is entitled to receive payment for the services provided.
Third-Party Links
Our website may contain links to third-party websites for sharing our content on platforms like Facebook and Instagram. We do not endorse these websites and are not responsible for their content. Any use of third-party websites is at your own risk, and we disclaim all liability for any issues that may arise from their use.
Privacy
Our Privacy Policy, which is incorporated by reference into these Terms, outlines how we collect and use your personal information. By using our website, you consent to the collection and use of your data as described in our Privacy Policy and affirm that all information provided by you is accurate and current.
Product Representation
The images of products displayed on our website are for illustrative purposes only. While we strive for accuracy, we cannot guarantee that your device will display colors precisely as they appear on our site. Sizes and measurements may vary slightly, and we make every effort to ensure that our product details, descriptions, and prices are accurate.
Pricing
We take great care to list accurate prices on our website; however, errors may occur. If we find a pricing error on your ordered items, we will notify you as soon as possible. If we cannot reach you, we will treat the order as canceled. If you have already made payment, a full refund will be issued. Please note that prices may change without notice, but these changes will not affect orders that have already been dispatched. All prices include applicable taxes.
Payment
Upon receiving your order, we will perform a standard pre-authorization check on your payment card to ensure sufficient funds for the transaction. Goods will only be dispatched once this check is completed.
Delivery
Based on your location, we will automatically select the best delivery option available to us. An estimated delivery time will be provided during checkout. While we aim to meet these estimates, unforeseen circumstances may cause delays. In such cases, we will contact you via email or SMS or WhatsApp. However, we cannot be held liable for any inconvenience caused by delivery delays. For more details, please read our Shipping and Delivery Policy.
Returns and Refunds
If you are not satisfied with your purchase, you may return eligible items for a refund. For more details on return process and refund, please refer to our Cancellation and Return Policy.
Intellectual Property
All intellectual property rights associated with the products and content on our website are owned by KEMEN. Unauthorized use of our intellectual property is strictly prohibited.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Aluva, Kerala.
Indemnification
You agree to indemnify and hold KEMEN, its directors, officers, employees, and affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of the website or your violation of these Terms.
Violation and Termination
KEMEN reserves the right to terminate or suspend your access to the website, without notice, if we determine that you have violated these Terms or any applicable law. If your access is terminated, you will remain liable for any outstanding payments for services already ordered.
Contact Us
If you have any questions or concerns regarding these Terms or our website, please contact us.