Shipping and Delivery Policy

Introduction

At KEMEN, we are committed to providing you with timely and efficient shipping of your orders. This Shipping and Delivery Policy outlines the various aspects of our shipping process, including delivery options, estimated delivery times, and shipping costs.

Shipping Methods

We automatically select the best shipping option based on your location to ensure the most efficient delivery. Currently, we do not charge for standard shipping within India. Faster shipping option is available for an additional charge and typically takes 3-4 business days.

Delivery Areas

KEMEN Store delivers PAN India. We also offer international shipping to select countries. Please note that additional shipping charges will apply for international orders, and delivery can take a minimum of two weeks.

Processing Time

All orders are processed within 48 hours. You will receive an order confirmation email once your order has been placed, and another email with tracking information once your order has been shipped.

Delivery Time

Delivery times may vary based on your location and the shipping method chosen. While we strive to meet estimated delivery times, unforeseen circumstances such as weather delays or logistical issues may result in extended delivery times.

Tracking Your Order

Once your order has shipped, you will receive an email containing tracking information. You can use this information to monitor the status of your delivery.

Delivery Issues

If your order does not arrive within the estimated delivery time, please contact us on WhatsApp, and we will assist you in tracking down your order.